Contact Us

Enquiries & Orders

For any item unavailable to Click & Buy Please make a note of the name, code if applicable and the price of the item you wish to order.

Phone us: 01482 342511

Please leave a number if we don't answer and we'll call you back.

We also welcome email inquiries to check availability and delivery times.

Email: info@metallicgarden.co.uk

Delivery Options

FREE Standard Delivery (mainland UK) - Unless stated otherwise, all items are delivered FREE on our Standard Service - Monday to Friday 8am till 6pm

Pallet Service - Very large or heavy consignments may arrive by pallet delivery service. Monday to Friday 9am till 6pm

Address

METALLIC GARDEN
111 Marlborough Avenue

Princes Avenue
Kingston Upon Hull
East Yorkshire
HU5 3AU

Visits by appointment only please.

Opening Times

Our normal opening times are:

Monday - Thursday 9am to 5pm

Closed on Fridays, weekends and Bank Holidays

FAQs

Q1. DO YOU SHIP OUTSIDE OF THE UK?
A1. Unfortunately we are currently unable to deliver outside of the UK.

Q3. WHAT IF MY ORDER ARRIVES DAMAGED OR GETS LOST?
A3. DON'T WORRY. We take every precaution to ensure your order arrives on time and intact. But, in the event of Loss or Damage in Transit, we will take full responsibility. We will get a replacement out ASAP, or give you a full refund if that's not possible.

Q4. DO I NEED TO BE IN WHEN MY ORDER ARRIVES?
A4. YES. The delivery companies insist on a signature for insurance purposes. On request, we can arrange to leave items in a safe place, but the recipient would have to assume responsibility for any loss. We will provide tracking information when available.

Q5. WHAT IF MY ORDER IS UNSUITABLE?
A4. You have 14 days to decide. Just let us know and then arrange to return your order for a refund. Please refer to our Returns Policy for more information.

Returns Policy and Terms & Conditions of Sale